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Alaska Airlines Case Study

Case Study for overall project

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Projekt 253

Principal UX Architect

January 2023 – March 2024

As Principal UX Architect, I researched user goals, objective processes, design operations management, and information structures for local clients in the technical recruiting industry. I was curious about the specific challenges faced by recruiters, leading to the development of solutions that improved efficiency and user satisfaction. I developed concepts and interactive prototypes for mobile and desktop applications tailored to industry-specific needs.

Primary Software Tools: Figma, Miro, ZeroHeight, Affinity Suite, Abobe After Effects, Colour Contrast Analyzer, WordPress CMS, UserTesting.com 

Amazon Global Logistics

Senior UX Architect

February 2022 – April 2023

Primary Software Tools: Figma, Quip, Miro, Keynote, Amazon Content Management, WAVE, AXE, Lighthouse, Colour Contrast Analyzer, VoiceOver, Hotjar 

Walmart

UX Product Design Manager

October 2022 – February 2023

Primary Software Tools: Figma, JIRA, Miro, Keynote, UserZoom, UserTesting.com

Salesforce

Senior Experience Consultant

March 2022 – July 2022

Primary Software Tools: Figma, Adobe Creative Suite CC, InVision, Colour Contrast Analyzer, UserZoom 

AT&T

Design Principal

January 2022 – February 2022

Primary Software Tools: Figma, Quip, Miro, Keynote, Amazon Content Management, WAVE, AXE, Lighthouse, Colour Contrast Analyzer, VoiceOver, Hotjar 

Bank of America

Lead UX Designer

September 2021 – March 2022

Primary Software Tools: Sketch, Figma, Miro, Adobe Creative Suite CC, Abobe After Effects, InVision, Drupal CMS, WAVE, AXE, Lighthouse, Colour Contrast Analyzer, JAWS, NVDA, VoiceOver, UserZoom 

Cerner

Senior UX Designer

May 2020 – August 2021

Primary Software Tools: Sketch, Figma, Adobe Creative Suite CC, Abobe After Effects, Magento, Sitecore, WAVE, AXE, Lighthouse, Colour Contrast Analyzer, JAWS, NVDA, VoiceOver, UserZoom

USAA

Senior UX/UI Producer

December 2019 – April 2020

Primary Software Tools: Sketch, Figma, Mural, Rally, WAVE, AXE, Lighthouse, Colour Contrast Analyzer 

Chemistry Talent

UX Architect and Product Manager

September 2019 – December 2019

Primary Software Tools: Sketch, Figma, Adobe Creative Suite CC, Abobe After Effects, InVision, Miro, Keynote, Adobe Analytics, UserTesting.com, WordPress CMS, WAVE, AXE, Lighthouse, Colour Contrast Analyzer

Dell Financial Services

Senior Software Product Manager

February 2019 – September 2019

Primary Software Tools: Sketch, Figma, Adobe Creative Suite CC, Abobe After Effects, InVision, Miro, Keynote, Adobe Analytics, UserTesting.com, WordPress CMS, WAVE, AXE, Lighthouse, Colour Contrast Analyzer

Dun and Bradstreet

Senior User Experience Architect

December 2018 – February 2019

Primary Software Tools: Sketch, Figma, Miro, WAVE, AXE, Lighthouse, Colour Contrast Analyzer

MutualMobile

Lead User Experience Architect

September 2018 – October 2018

Primary Software Tools: Sketch, Adobe Creative Suite CC, Abobe After Effects, WordPress CMS 

Dell Corporation

Senior User Experience Designer

June 2018 – August 2018

Primary Software Tools: Sketch, Adobe Creative Suite CC, InVision, Salesforce Lightning System, Salesforce Commerce Cloud CMS

T-Mobile

Senior User Experience Designer

August 2014 – December 2014

Primary Software Tools: Adobe Creative Suite CC, Axure RP 7 

Goldman Sachs

Executive Director, User Experience Design

March 2013 to July 2014

Primary Software Tools: Adobe Creative Suite CC, Axure

Potent Design

User Experience Architect

October 2011 to March 2013

Potent Design

User Experience Designer and Information Architect

October, 2007 to August, 2009

Microsoft Corporation

Product Designer 

February 2022 – April 2023

Filter Talent

Senior UX Architect

April, 2007 to September, 2007; 

Luhrs Marine Group

Senior UX Architect

February 2022 – April 2023

Old City Web Services

General Manager and UX/IA 

November, 2002 to December, 2004;  

Office for National Statistics, UK Government

Head of Design – User Experience, Usability, Information Architecture   

March, 2001 to June, 2002;  

LIFFE - the London International Options and Futures Exchange

UX Designer

January, 1999 to March, 2001