Fred Pollnitz

User Experience Architect | Product Designer

I am a Product Designer, UX Architect, and Researcher with over 26 years of experience leading design teams and consulting for top organizations. I specialize in optimizing design operations, enhancing user experiences, and delivering strategic innovations that drive both user satisfaction and business success, including Financial Services, SaaS, B2B and B2C companies, Healthcare, and Government.

Experience

CDW - 2024 - Senior UX Architect

Projekt 253 - 2024 - Principal UX Architect

TransUnion - 2023 to 2024 - Senior UX Architect

Amazon Global Logistics - 2022 to 2023 - Principal UX Architect

Walmart - 2022 to 2023 - UX Product Design Manager

Salesforce - 2022 - Senior Experience Consultant

AT&T - 2022 - Design Principal

Bank of America - 2021 to 2022 - Lead UX Designer

Cerner - 2020 to 2021 - Senior UX Designer

USAA - 2019 to 2020 - Senior UX/UI Producer

Chemistry Talent - 2019 - UX Architect and Product Manager

Dell Financial Services - 2019 - Senior Software Product Manager

Dun and Bradstreet - 2018 to 2019 - Senior User Experience Architect

MutualMobile - 2018 - Lead User Experience Architect

Dell Corporation - 2018 - Senior User Experience Designer

Lululemon Athletica - 2018 - User Experience Designer

Safeco - 2016 to 2018 - Senior User Experience Designer

Alaska Airlines - 2015 to 2016 - Senior User Experience Designer

T-Mobile - 2014 - Senior User Experience Designer

Goldman Sachs - 2013 to 2014 - Executive Director, User Experience Design

Potent Design - 2011 to 2013 - User Experience Architect

Lab49 - 2009 to 2011 - Senior User Experience Architect

Skills

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Software

  • Broadcom Rally (CA Agile Central), Asana, JIRA, Confluence, Trello, Monday. 

  • Figma, Sketch, Craft, Zeplin, Principle; Adobe Creative Suite: XD, Photoshop, Illustrator, InDesign.  

  • Microsoft Office, including Project, Excel, Word, Powerpoint, and Outlook; Keynote, Jira, and Confluence.  

  • Axure RP, Omnigraffle Pro, Invision, MindNode, Miro, Mural, Marvel, Just in Mind 

  • Google Analytics, HEAP Analytics, Omniture/Adobe Analytics, Validately, User Zoom, UserTesting.com, Morae, and Camtasia.  

  • Screen Readers: JAWS (Job Access With Speech), NVDA (NonVisual Desktop Access), and VoiceOver (for iOS and macOS)  

  • Accessibility Evaluation Tools: WAVE, AXE, and Lighthouse  

  • Accessibility Plugins and Extensions: Web Developer Toolbar or Colour Contrast Analyser, others as needed. 

  • Fully conversant with HTML and CSS, and have a functional knowledge of the use of JavaScript, AJAX, PHP, and frameworks such as Angular, Vue, and React. 

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Professional

  • Generative and Summative User Research

  • Requirements Definition, Analysis and Empirical Design

  • Strategic Direction

  • Information Architecture

  • Interaction Design

  • Visual Design

  • UX Writing and Content Strategy

  • User Interface Prototyping

  • User Experience Leadership

  • Design Systems

  • Accessibility and Usability Testing

  • Project Management

  • Design Management

  • Financial Services Design

  • Design Operations Management

  • Process Improvement

  • User Authentication and Security

  • UX Deliverables

  • Facilitate UX Rituals  

  • Corporate Branding

Portfolio

Samples of my Design work, and Case Studies can be found at the button link below, and at my UXfolio site.

Some samples of my work